About Us | Digital Office Solutions Ltd Darlington

About Us

Mission Statement: 

We are committed to providing our clients with a comprehensive service that covers every aspect of the document life cycle. Our extensive range of offerings includes market-leading printers & MFDs, interactive touchscreens, visitor management systems, cloud services and software. By optimising arduous paper-based processes with cutting-edge software and document management solutions, coupled with environmentally friendly hardware, we strive to reduce costs and streamline existing business processes. We go above and beyond by offering honest, transparent financial proposals, expert advice and the friendly service you’d expect from a local, family-run service provider.

Why Digital? 

Our commitment to our customers is unwavering. We strive to offer exceptional service and competitive deals that are specifically tailored to your needs. Our sales team actively listens and engages in discussions, utilizing the latest technology solutions to challenge old ideas and implement smarter working practices. This results in the most efficient and cost-effective solutions for you. Our advanced remote management software provides customers with real-time updates on errors, warnings, and consumables. This leads to faster issue resolution and reduced downtime, resulting in increased customer satisfaction.

Products & Services: 

Explore our vast selection of premium office equipment solutions, including state-of-the-art multifunctional printers, cutting-edge WizeFloors, sleek Visitor management systems, and innovative SMART screens; all carefully curated in partnership with industry-leading brands like Lexmark, SMART, Konica Minolta and Osbornes. Every device in our inventory is expertly serviced by manufacturer-trained technicians to ensure optimal performance, while many boast low energy consumption and long-lasting components, making them both eco-friendly and cost-effective choices for your business

 

A Brief History: 

Digital Office has been providing multifunctional printers and office solutions in Northern England since July 1998, starting with simple fax machines, shredders and analogue machines in a small office in Stockton. Since then, we have relocated to a beautiful office space at Teesside International Airport in Darlington and expanded our business to sell a wide range of products, including top-specification multifunctional devices, smart screens, IT systems, and more, to customers nationwide.

IT Capabilities: 

We work collaboratively with all of our clients to ensure that we provide a service that meets their needs, far beyond the supply of hardware. Whether the goal is to streamline existing processes (document management), reduce spend (print management) or improve sustainability and reduce waste (print audit & and tracking), we have a solution to help achieve these goals. As a trusted partner of market-leading brands such as PaperCut, Microsoft & DocuWare we are able to design, implement and deliver an on-premises or cloud-based solution to meet the demands of an ever-changing and evolving workplace.