About Us | Digital Office Solutions Ltd Darlington

About Us

Mission Statement: Our goal is to provide customers with a robust and comprehensive Managed Print Service that will encompass the whole life cycle of a document within their organisation. From page input, to print output, to electronic storage, we will minimise unnecessary costs and errors by automating processes through effective use of software technology and environmentally friendly hardware. Our approach will be consultative and ethical and our propositions clear in concept and financially transparent.

A Brief History: Formed in 1998 to supply Multi-functional Devices and office solutions in Northern England, we have established an enviable reputation within the document solutions industry. Our several thousands of customers enjoy the benefits offered by an independent, locally run business that truly understands their needs. We continue to expand, employing over 20 local staff, at our Darlington HQ. We are a forward thinking company that embraces new technology and are a trusted partner of a host of Public Sector, large Corporate and many local North East businesses, Charities and Schools.

Why Digital? We really do care about our customers. We provide excellent service and incredibly competitive deals to all. Our solutions are tailor-made to meet your requirement. Unlike others, we put customers before profit! How do we achieve this?  Our sales staff listen, discuss and even challenge old ideas by utilising the latest technology solutions. We offer smarter working practices that drive out the most EFFICIENT and COST EFFECTIVE solutions for you.

Our Products: We supply many well known, trusted and reliable ranges, including Lexmark, Canon, and Develop. All devices are serviced by our own manufacturer trained technicians. Sustainability is another key consideration which is why we supply many LOW ENERGY consumption devices with long life components. This reduces engineering visits, avoids unnecessary down-time, but more importantly reduces your energy bills and waste.

IT Capabilities: Designing the most effective solution, especially with document management, workflow and user controls is dependent on a collaborative IT approach. Mobile devices, smart drivers and “print & follow” solutions such as PaperCut, needs a competent supplier that can work with your IT Team to deliver your expectations.